Getting Started with Customs ICS or EXDOC can be a little tricky but if you follow the below steps you'll be heading in the right direction to being registered with EdiSoft and up and running with Customs ICS or EXDOC. The steps are simple.

Getting Started with the Integrated Cargo System (Customs ICS)

• Order EdiSoft on the "Our Offer" page. We will send you a link so you can download the software.
• Set up an e-mail address for EdiSoft to use. (This email account can only be used by EdiSoft)
• Obtain your Device Type 3 Digital Certificate. This is normally obtained from VeriSign and there is a prerequisite that you have a ABN-DSC (AO) Certificate before you can obtain a Device Type 3 Certificate.
• When the Device Type 3 Certificate is delivered from VeriSign then you need to be registered for the ICS. This can be done by filling out the B319 form or by calling Customs Help Desk 1800 022 267
• Install EdiSoft and setup your mail account.
• Setup the ICS interface in EdiSoft. This links EdiSoft to your Digital Certificates and configures your User Site ID.
• Now you can start practicing with EdiSoft if you wish. This should not take long because you already know how the manual system works and the electronic process works in a similar fashion. If you need help then you can contact our Helpdesk and we will walk you through it or direct you to the the appropriate Help Desk.
• When you are ready to do some real work, change EdiSoft to Production mode and strart getting real EDNs and CRNs.

Getting Started with EXDOC (DAFF)

• Order EdiSoft on the "Our Offer" page. We will send you a link so you can download the software.
• If you intend to print your own Health Certificates or Phytosanitary Certificates then you should check with DAFF to ensure you have the correct type of printer.
• Set up an e-mail address for EdiSoft to use.
• Obtain an "EXDOC Application Form" so that you can get an EDI User Number and be registered. To get this form, contact your local DAFF Office or ring the DAFF Help Desk in Canberra (02) 6272 4800. When they send the form they also send an additional Information Pack.
• Install EdiSoft and setup your mail account.
• Once you have been registered in EXDOC you can start testing. This process is essential so that you can understand the way EXDOC works and how EdiSoft interfaces with it. DAFF will not move you to Production until they are satisfied you know what you are doing.
• When DAFF advise you can go into Production, change EdiSoft to Production mode (this is in the EdiSoft manual) and start getting real RFPs.