Sending and Receiving Custom Health Certificates
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Sending & Receiving Custom Health Certificates
If a Custom Certificate Request needs to be Queued for transmission (without actually opening the Custom Certificate Details Screen) then simply click in the "Send Queue" column beside the Custom Certificate Request you wish to send. A validation will be done and "Yes" put in the column. (To de-queue a record, click on the "Yes" and it will return to a blank). Any number of records can be queued and sent in the one transmission.
Click on the button and EdiSoft will send your message. On successful transmission the Custom Certificate Request will go to “Wait Reply”. This means that you are waiting on an answer from the AQIS EXDOC system. You cannot make changes while a Custom Certificate Request is in this state. Wait 5 to 10 minutes (longer in peak times) and click on the button again to get your answer. Any further messages that have been queued to go will also be sent at this time. EdiSoft will work out whether to do a Send / Receive or Receive Only transmission.
When replies are received the “Yes” will move to the “Recd Reply” column. Click on the “Yes” to view the messages and clear the “Recd Reply”. Make sure you clear the “Recd Reply” so that you can tell when new replies come back. These messages can also be viewed in the Messages folder in the Custom Certificate Details screen.
If your Custom Certificate Request comes back then you will need to edit the Custom Certificate Request, fix the errors and re-send the Custom Certificate Request.
Custom Certificate Request’s without errors will come back .
NB: The status of Custom Certificate Request's will not change until a change of status is received from EXDOC.